If you have health insurance that covers optical care, you may be able to claim back the cost of your contact lenses.

How to Buy Contact Lenses Online with Insurance?

Follow these four easy steps to save on your lenses:

1. Shop and order online

Browse our wide selection of contact lenses, add your items to the cart, and complete your order.

2. Receive your invoice

After completing your purchase, you’ll be able to download a detailed invoice from your account. This invoice contains all the necessary information for your claim.

3. Submit your claim

Submit the invoice directly to your health insurer (for example, Southern Cross, or another provider). If your policy covers optical expenses, they’ll process your claim.

4. Get reimbursed

If your insurer covers optical products, they will reimburse you for eligible expenses based on your policy.

Important points to keep in mind:

Check what’s covered

Review your insurance policy to understand what’s included. Some plans may exclude premium brands or specific types of lenses.

Submit an itemised invoice

Make sure you provide the invoice downloadable from our website when you order contacts online with insurance. Insurers often require detailed breakdowns.

Know your claim limits

Health insurers usually set yearly limits for optical care. Stay within these to ensure proper reimbursement.

Mind the submission deadline

Claims typically need to be submitted within 12 months of purchase. Check your policy for specific deadlines.

Check eligible products

Most policies cover standard prescription lenses but may exclude specific brands or premium products. You may have to confirm what’s covered in advance.

Double-check your policy’s details before purchasing to avoid surprises when claiming.

FAQs About Contact Lenses Insurance

Can I use my insurance to buy contact lenses online?

Yes! If your health insurance policy includes optical care, you can use it to claim the cost of contact lenses. Simply order online, and download the invoice you need to submit your claim.

What do I need to submit a claim?

You’ll need an itemised invoice detailing your purchase. You can download this after you complete your order.

Are all contact lenses covered?

Most policies cover standard prescription lenses, but some may exclude premium or special products. Check your policy details before purchasing.

How long do I have to submit a claim?

Many insurers require claims to be submitted within 12 months of purchase. Check your policy for exact timeframes to avoid missing out.

How can I maximise my insurance benefits?

Stick to your policy’s annual limits and verify eligible products before purchasing. Head to our search bar to find affordable, high-quality lenses that work with your insurance.

Shop for your contact lenses from the comfort of your home, with fast delivery right to your door!